Please update us your GST Registration information so we can issue you Tax Invoice with GST Registration Number effective 1 April 2015

FAQ Page

- Frequently Ask Question

If you have more questions, please feel free to submit support ticket at. https://firstonline.com.my/support

Operating hours: 9.00am-9.00pm. (technical team reponse time: within 2 hours)

Got Questions? We’ve Got Answers!

Select Category:
 
How do I access my Cpanel control panel?
What does it mean to manage my own account?
What is a DNS??
What is First Online MalaysiaSMS?
How Long Does It Take To Create A Website?
How do I access my webmail?
What is the recommended payment gateway to receive credit card payment in Malaysia?
Do you provide details statistics of my site?
How long does it take to set up an account?
How long does DNS changes to take effect?
Do the software provide customer database which include their phone number and basic information??
What Is The Average Cost For A Website?
Where can I setup new e-mail accounts?
Is there any limitation on number of products can be added to MyBizCart Lite?
How To Setup Email @ PC ?
How To Setup Email @ Android ?
Which folder do I load my web pages to?
How long does it take to set up an account?
Do you offer 24/7 technical support?
Besides the Stater Pack, is there any other hidden charges like activation fee, etc.?
What is a content management system (CMS)?
What is WordPress?
Do you offer responsive design solutions?
How to setup my Email account in Outlook Express or Microsoft Outlook?
How to I transfer Mynic domain to First Online example .com.my, .net.my, .org.my, .my, .edu.my or .gov.my?
Can I transfer MyBizCart Lite license to new user?
What happens if I go over my bandwidth limit?
What happens if I go over my bandwidth limit?
How long does my account valid?
Will spam be deleted before I retrieve my email?
Does it matter where I register a domain name?
Can I transfer MyBizCart Lite to other domain name?
Do you offer 24/7 technical support?
Can I host international domains with Firstonline?
I have questions on the software usage, who should I contact?
Should I tell you about incorrectly tagged spam?
How do I transfer .com domain away from First Online?
Is there any discount if I host it in my own server?
How long does it take to set up an account?
Will all spam be detected?
What happen when my hosting company cannot be contacted and they are holding my domain password?
Is there any charges on MyBizCart installation?
I'm getting errors when publish with Front page?
Do you offer Windows or Linux plans?
Title: Is all email tagged as spam, spam?
How do I transfer .com domain to First Online?
After changing cpanel password, MyBizCart failed to upload photo anymore?
How do I change MyBizCart admin password?
What is the correct path to sendmail?
I don't need (spam/virus) checking, can I only have email scanned for one?